CurrentWave AI - Notice history

Website - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

CXplain.ai - Operational

99% - uptime
Aug 2025 · 100.0%Sep · 97.49%Oct · 100.0%
Aug 2025
Sep 2025
Oct 2025

Notice history

Sep 2025

AI Not Responding
  • Resolved
    Resolved

    This incident has been resolved. Microsoft confirms the problem with Azure AI resources is fixed. All CurrentWave AI services are running normally.

  • Monitoring
    Monitoring

    We are starting to see Azure AI services come back online, which is great news. At the moment all CurrentWave AI services are up and running and have returned to normal. However, we have NOT been given the "all clear" from Microsoft, and they have not yet provided a root cause for the outage. Until we receive that update, we will keep this incident with a status of "Monitoring".

  • Update
    Update

    Microsoft has confirmed that the AI outage that CurrentWave AI is experiencing is affecting multiple Microsoft customers. CWAI can usually mitigate an outage by failing over to a different Azure region that hosts the necessary AI resources, but unfortunately this a Microsoft-wide issue that is affecting all Azure regions. The Microsoft engineering team is actively working on the problem but does not yet have an ETA for a fix. We will continue to provide updates as we get them.

  • Update
    Update

    We are in contact with Microsoft Support and they are continuing to look for the root cause of this issue.  We do not yet have an ETA for resolution.  We will continue to provide updates as they become available.

  • Identified
    Identified

    We have identified the problem as being a Microsoft issue. We will provide updates as they become available.

  • Investigating
    Investigating
    We are aware of an issue where the system is not responding to questions. We are actively investigating.

Aug 2025 to Oct 2025

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