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CXplain.ai - Operational
CXplain.ai
We're releasing a small update including some performance improvements. No downtime is expected.
This incident has been resolved, CWAI services are 100% functional.
We are aware of recent intermittent slowness in the application and trouble for some users in connecting. We identified the issue and supplied a fix. The system is currently operating normally. We will continue monitoring.
We're releasing a small update including a fix for document uploads and other minor improvements. No downtime is expected.
We have successfully moved traffic to a healthier model. Answers should now be formatted properly.
If you experience any poorly formatted answers after this update, please contact us at support@currentwave.ai.
We have identified the issue as a model in a particular region creating inconsistent formatting in answers. We are working on moving traffic away from that model.
We are receiving reports of some customers intermittently receiving AI answers that have poor formatting. For example, bullets are not being formatted properly.
Note that the AI is answering correctly, the problem appears only with formatting for some answers.
We are investigating.
We're releasing a small update including a fix for improving SSO provisioning for brand new users. No downtime is expected.
CurrentWave AI will be releasing new features and updates tonight, Thursday, Jan 29th, after 5:00pm PT. No downtime is expected.
CurrentWave AI will be releasing new features and updates tonight, Thursday, Jan 15th, after 5:00pm PT. No downtime is expected.
Jan 2026 to Mar 2026
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